Adobe Certified Expert - Adobe Marketo Engage Business Practitioner AD0-E558 ================================================================================================================= Exam Information Exam number: AD0-E558 Exam name: Adobe Marketo Engage Business Practitioner Expert Certificate level: Certified Expert Status: Active Available languages: English Number of questions: 50 Formats: Multiple choice and multiple select Duration: 120 minutes Delivery: Onsite/Online proctored (requires camera access) or test center proctored Passing mark: 35/50 Price: $225 USD / $150 USD (India only) Section 1: Administration and Maintenance (12%) ================================================================================================================= Determine mapping process between Marketo and CRM Identify what happened to an asset using the Audit Trail Recognize differences between users and roles Given a scenario, identify the best fit for using workspace and partitions Identify CRM platforms with native Marketo synchronization Given a scenario, locate where information is referenced Section 2: Marketing Activities/Campaign Management (46%) ================================================================================================================= Demonstrate an understanding of Smart Campaigns, logic, constraints and flow steps Given a scenario, define the next step Identify the root cause of a problem Interpret the relationship between programs, channels, tags and period cost Demonstrate/apply the correct configuration to Engagement Programs Give examples of usage for different types of tokens Summarize the utility of Webhooks in Marketo and how they are used Identify and apply the appropriate use of the PMCF Explain the benefits of Global Assets and how to use them Demonstrate the capabilities of forms Perform and analyze an A/B test strategy Identify where a program or asset has been referenced with ‘Used By’ Troubleshoot communication limits Use Webinar provider information in an event program Section 3: Lead Management (12%) ================================================================================================================= Outline the key decision points in defining the lifecycle model Apply best practices around lead scoring Implement the appropriate interesting moments Interpret the lead activity log Given a scenario, identify the creation source Section 4: Data Management (10%) ================================================================================================================= Demonstrate how to set up a data management program Analyze an instance's data quality Identify a few key pieces of Marketo's data retention policy as it relates to smart lists Summarize how segmentation works Section 5: Reporting (4%) ================================================================================================================= Given an outcome of a campaign, determine how to set up a program to provide the best reporting Given a scenario, be able to investigate and assign the appropriate acquisition program Section 6: Best Practices (16%) ================================================================================================================= Demonstrate the relevance of lead scoring in marketing and sales collaboration Illustrate the benefits of the folder structure and naming conventions Apply best practices around A/B testing Explain the process to perform a quality check on any Marketo program Explain the process to perform a quality check on an email